Frequently Asked Questions

Spring 2025 admission decisions will be released beginning August 19, 2024, via email. After this date, you can check your Campus Account at My.CSUDH.edu for the status of your application for the most up-to-date information.

For Fall 2025 applications, admission decisions will be released beginning January 21, 2025, via email. After this date, you can check your Campus Account at My.CSUDH.edu for the status of your application for the most up-to-date information.

After an admission decision is made, the Office of Admissions & Recruitment will send you an email, and the decision will be made available on your MyCSUDH portal. Please note that some communications may be sent to both the email address listed on your application and your Toromail. Please check your email accounts frequently.

Yes, in-person and virtual campus tours are available. Please visit hxshoe.com/tours to learn more.

The Office of Admissions and Recruitment is responsible for reviewing incoming applications to ensure the admission requirements have been met and processing all official transcripts. We also have recruitment representatives who can assist you throughout the admissions process. To connect with an Admissions and recruitment Representative, you can visit our contact page or email us at admissions@hxshoe.com.

Four days after our campus processes the admissions application, an acknowledgment email will be sent to the email address listed on your application. The email will include your student ID number, selected major, residency status, and information regarding your next steps.

Official transcripts are sent electronically (preferred) or by mail from the issuing institution. An official electronic transcript, or E-Transcript, is delivered electronically to the Office of Admissions and Recruitment by your high school or colleges(s) via a third-party vendor. Transcripts attached to an email are considered unofficial regardless of whether the student, counselor, or school administrator is sending them. To learn more how to request official transcripts from your institution, please visit hxshoe.com/future-students/admitted/final-transcripts.

Transcripts are processed on a daily basis. Please allow up to two weeks for processing and continue to check your My.CSUDH portal for updates. The transcript(s) will be removed from your To-Do List as soon as it has been processed by the Office of Admissions and Recruitment.

If the transcript(s) is still on your To-Do List after you have confirmed that the transcripts were sent to the Office of Admissions and Recruitment, and you have allowed up to two weeks for processing, email admissions@hxshoe.com to inquire.

Please note: If your maiden name or legal name has changed, you have multiple last names or did not report middle names or any alternate names, please email admissions@hxshoe.com if you requested official transcripts and it has been more than two weeks since they were sent to our office.

• The Spring 2025 Final Document Deadline to submit official transcripts is October 15, 2024, for First-Time, First Year (Freshmen) students, and Transfer students.
• The Fall 2025 Final Document Deadline to submit official transcripts is June 30, 2025, for First-Time, First Year (Freshmen) students and Transfer students.

No, we cannot accept unofficial transcripts in lieu of official transcripts. We require official transcripts from all institutions attended whether the courses are transferable or not to be submitted by the final document deadline.

If you believe you did not attend the institution, you will need to request a letter of non-enrollment stating that there is no enrollment record at the institution. The institution can send letters of non-enrollment as a PDF to admissions@hxshoe.com.

The high school transcripts are requested on your To-Do list because the Office of Admissions and Recruitment has determined that you are a lower-division transfer student.

Applicants transferring with less than 60 units must submit an official high school transcript on the To-Do List by the deadline. This is to ensure that we have a comprehensive understanding of your academic background. Please reach out to your High School for official transcript delivery instructions.

If you are unable to request electronic transcripts, unopened (stamped and/or sealed) official transcripts can be mailed (or dropped off on campus) to

• California State University, Dominguez Hills
  1000 E. Victoria Street, Welch Hall 245
  Carson, CA 90747

All foreign (non-US) institutions must utilize this delivery method.

Official transcripts must be submitted from all previously attended institutions, regardless of duration, timeframe, grades, transferability, or subject matter.

Although you do not need to submit community college transcripts for coursework completed during high school, if you are using the courses completed to meet an admissions requirement make sure to submit official transcripts by the document deadline on your to-do list. Keep in mind that CSUDH grants transfer credit for transferable courses successfully completed at other regionally accredited colleges and universities. This credit is subject to policy limits; approved coursework will be applied toward the fulfillment of the undergraduate degree requirements.

Yes, official test scores should be submitted, regardless of the score. Students who are eligible to receive academic credit based on the results of AP, IP, CLEP, must have their official test scores sent directly to CSUDH in order to receive transfer credit. To request AP scores please visit apstudents.collegeboard.org and order your official score report to be sent to CSUDH. Our school code is 4098. Please note, it will take approximately 4-6 weeks for the scores to be received by CSUDH. In many cases, archived score reports can take longer than 6 weeks. If you are using AP test scores to meet an admission requirements, please make sure to report this information on the application and request official test scores as soon as possible to ensure that the review of your application is not delayed. Advanced placement (AP) and honors courses will continue to earn extra GPA points for up to eight semesters of approved honors level, International Baccalaureate (IB) and Advanced Placement (AP) courses taken in the last three years of high school: A=5 points, B=4 points, C=3 points. No more than two approved honors level courses taken in the 10th grade may be given extra points.

Please follow the steps below to request to withdraw from the campus officially. The Office of Admissions will review your request to ensure that we can process it. Please keep in mind that if you are interested in attending for a future term, you will need to reapply for that future term.

• Step 1: For the Office of Admissions to withdraw your admissions application, you must log in to your My.CSUDH.edu portal to ensure you are not enrolled in any courses. If you are enrolled in any courses, dis-enroll from all registered courses.
• Step 2: Once you have verified that you are not enrolled in any courses, email the Office of Admissions at admissions@hxshoe.com. Include your full name, CSUDH Student ID number, and your request to withdraw your admissions application.
• Step 3: The Office of Admissions will respond to your email and provide you with additional information if needed.

• Spring 2025: All undergraduate admitted applicants must submit the $125 non-refundable Intent to Enroll tuition deposit by December 6, 2024. Please note the Intent to Enroll tuition deposit and New Student Orientation registration fees are required before applying for university housing.
• Fall 2025: All undergraduate admitted applicants must submit the $125 non-refundable Intent to Enroll tuition deposit by May 1, 2025.

Undergraduate admitted students who missed their Intent to Enroll deadline must submit an undergraduate admissions appeal. To learn more about submitting an admissions appeal, please visit hxshoe.com/admissionappeals.

Spring 2025: If you submitted a 2024-25 FAFSA or California Dream Act Application by April 2, 2024, and received a Student Aid Report with an Expected Family Contribution (EFC) of $0, the Intent to Enroll Deposit of $125 waiver will be applied to your account after you have submitted the Intent to Enroll in MY.CSUDH.EDU portal. This means, the $125 fee will be waived. Please login to My.CSUDH.EDU portal to submit your Intent to Enroll to determine if Intent to Enroll Waiver will be applied

Fall 2025: If you submitted a 2025-26 FAFSA or California Dream Act Application by April 2, 2025, and received a Student Aid Report with a Student Aid Index (SAI) of $0, the Intent to Enroll Deposit of $125 waiver will be applied to your account. Please login to My.CSUDH.EDU portal to submit your Intent to Enroll to determine if the Intent to Enroll waiver will be applied.

If you submitted the FAFSA or California Dream Act Application after April 2, 2025, you will not be eligible for the waiver therefore you will be required to submit the $125 Intent to Enroll Deposit by May 1, 2025.

The $125 Intent to Enroll deposit and the $99 Student Orientation fees are non-refundable and non-transferable; they cannot be applied to a future admission term.

Please check your spam folder to confirm the emails are not going to this folder. If you have not received emails about your admissions applications, please email admissions@hxshoe.com. Include your first and last name and the email address used to submit the application.

For assistance with resetting your password or login issues, please get in touch with the IT Help Desk. 

Call: 310-243-2500 and select option 1.
Text: 310-243-2500. 

Helpdesk (On-site, Walk-in)
Mon. – Fri., 8:30 a.m. – 6:00 p.m.
Natural Sciences and Mathematics(NSM) C-151

I.T. Call Center Support (Remote) 
Mon. – Fri., 8:00 a.m. – 6:00 p.m.
Sat & Sun, 9:00 a.m. – 6:00 p.m.

If your name, Date of Birth or Social Security Number (SSN)/Individual Tax Identification Number (ITIN) was entered incorrectly on your application, use the Personal Data Change form to update your information and submit it using the Dropbox Folder for General Records Documents. You can access the form and the dropbox folder on the Registrar’s Office forms page. If you need to update your personal email address, please send an email to admissions@hxshoe.com and include your full fame, email address used in the application and the alternate email address that you would like to use.